(a) An appropriate subject for investigation by the ombudsman is an administrative act of an agency that the ombudsman has reason to believe might be (1) contrary to law; (2) unreasonable, unfair, oppressive, arbitrary, capricious, an abuse of discretion, or unnecessarily discriminatory, even though in accordance with law; (3) based on a mistake of fact; (4) based on improper or irrelevant grounds; (5) unsupported by an adequate statement of reasons; (6) performed in an inefficient or discourteous manner; or (7) otherwise erroneous. (b) The ombudsman may investigate to find an appropriate remedy.
Alaska Legal Code