20-485.09. Adjustment or settlement of claims or charges; compensation A. Compensation to an administrator for any policies where such administrator adjusts or settles claims shall not be contingent on claim experience. This subsection does not prevent the compensation of an administrator from being based on premiums or charges collected or number of claims paid or processed. B. An administrator may collect charges in accordance with the written agreement between the administrator and the insurer. The written agreement must prescribe the applicable standards for the permissible collection of charges by the administrator. Unless the administrator is licensed as a collection agency pursuant to title 32, chapter 9, the administrator may not collect charges that have remained unpaid on an account that has been inactive for more than twelve months.
Arizona Legal Code