A customer may change his electric supplier, as defined in section 16-1, at any time. The electric distribution company, as defined in said section 16-1, and electric supplier may each charge a reasonable fee, as approved by the Public Utilities Regulatory Authority, to make a change in the customer's supplier to reflect the actual cost to read the customer's meter and make changes in its billing records, except that every customer may seek a change in his electric supplier without charge once in any twelve-month period if the change occurs at the end of the customer's regularly scheduled meter reading and billing cycle.(P.A. 98-28, S. 28, 117; P.A. 11-80, S. 1.)History: P.A. 98-28 effective July 1, 1998; pursuant to P.A. 11-80, 'Department of Public Utility Control' was changed editorially by the Revisors to 'Public Utilities Regulatory Authority', effective July 1, 2011.
Connecticut Legal Code
§ 16-245q
Connecticut Title 16 — Connecticut law
Source: https://www.cga.ct.gov/current/pub/chap_283.htm#sec_16-245q· Version 2026