If community antenna television service or video service provided to a subscriber by a company holding a certificate of cable franchise authority experiences a service outage for more than twenty-four continuous hours, such subscriber shall receive a credit or refund from such company in an amount that represents the proportionate share of such service not received in a billing period, provided such interruption is not caused by the subscriber.(P.A. 07-253, S. 20.)
Connecticut Legal Code
§ 16-331w
Connecticut Title 16 — Connecticut law
Source: https://www.cga.ct.gov/current/pub/chap_289.htm#sec_16-331w· Version 2026