10. Requirements for health benefits plans and HealthCare Alliance. (a) Health benefits plans and the HealthCare Alliance shall: (1) Include in their marketing and membership materials information regarding the availability of the Ombudsman Program; (2) Send annually to their members notification of the availability of the Ombudsman Program; and (3) Provide members the telephone number of the Ombudsman Program upon request. (b) A health benefits plan may use the one-page, easy-to-read flyer developed by the Ombudsman Program to describe its services to meet the notice requirements under subsection (a)(1) and (2) of this section. (Apr. 12, 2005, D.C. Law 15-331, § 11, 52 DCR 1981.)
District of Columbia Legal Code