Quality assurance for treatment providers. Prior to implementing the Program, APRA shall: (1) Establish a Quality Assurance Division staffed with personnel to monitor the performance and quality of services of treatment providers; (2) Train quality assurance staff on the tools and protocols used to effectively monitor treatment providers; and (3) Develop policies, procedures, and instruments to measure qualitative and quantitative outcomes of treatment services. (July 18, 2000, D.C. Law 13-146, § 11, 47 DCR 4350.)
District of Columbia Legal Code