§431:10H-116.6 Denial of claims; compliance requirements. (a) If a claim under a long-term care insurance contract is denied, the issuer, within sixty days of the date of a written request by the policyholder or certificate holder, or a representative thereof shall: (1) Provide a written explanation of the reasons for the denial; and (2) Make available all information directly related to the denial. (b) Any policy or rider advertised, marketed, or offered as long-term care or nursing home insurance shall comply with this article. [L 2007, c 233, pt of §3]
Hawaii Legal Code