A practitioner who, when selling or offering to sell funeral goods or funeral services to a consumer, fails to:(1) act compassionately;(2) disclose prices related to arranging a funeral;(3) answer questions, including telephone inquiries, accurately and to the reasonable satisfaction of the inquiring person;(4) disclose that embalming human remains is not always required by law but may be desirable if viewing or visitation precedes disposition;(5) explain which outer burial containers meet cemetery requirements, if any;(6) explain requirements, including cremation requirements, for caskets and other alternative containers; or(7) disclose whether the cash advance price of each:(A) funeral goods or funeral service described by the practitioner as 'cash advance', 'accommodation', or 'cash disbursement', or a similar term; and(B) goods or service obtained from a third party and paid on behalf of the consumer by the funeral home licensee for which the practitioner is an agent;is equal to the cost of the item to the funeral home selling it;may be disciplined under IC 25-1-11.As added by P.L.246-1985, SEC.7. Amended by P.L.207-1993, SEC.10; P.L.214-1993, SEC.49.
Indiana Legal Code