505B.1 Notices and documents delivered by electronic means. 1. As used in this chapter, unless the context otherwise requires:a. 'Delivered by electronic means', 'deliver by electronic means', or 'delivery by electronic means' means any of the following: (1) Delivery to an electronic mail address at which a party has consented to receive notices or documents. (2) Posting on an electronic network or site accessible via the internet, a mobile application, computer, mobile device, tablet, or any other electronic device, together withseparate notice of the posting which shall be provided by electronic mail to the address atwhich the party has consented to receive notice or by any other delivery method that hasbeen consented to by the party. b. 'Party' means a recipient of a notice or document required as part of an insurance transaction, including but not limited to an applicant, an insured, a policyholder, or an annuitycontract holder. 2. a. Subject to the requirements of this section, except for a notice of cancellation, nonrenewal, or termination, any notice to a party or any other document required underapplicable law in an insurance transaction or that is to serve as evidence of xcept for a notice of cancellation, nonrenewal, or termination, any notice to a party or any other document required underapplicable law in an insurance transaction or that is to serve as evidence of insurancecoverage may be delivered, stored, or presented by electronic means so long as the notice ordocument meets the requirements of chapter 554D. b. A notice of cancellation, nonrenewal, or termination shall be delivered by mail as provided by law and shall not be delivered by electronic means unless the notice is sentand received as required pursuant to section 554D.117 in a manner that is verifiable andis approved by the commissioner by rules adopted pursuant to chapter 17A. Delivery ofa notice or document by electronic means in a manner that meets the requirements ofchapter 554D and this chapter, and in a manner that is verifiable and is approved by thecommissioner by rule, may be used in lieu of delivery by mail. Nothing in this sectionshall prohibit the delivery of a courtesy copy of a notice of cancellation, nonrenewal, ortermination by electronic means even if the manner of electronic delivery has not beenapproved by the commissioner by rule if both of the following esy copy of a notice of cancellation, nonrenewal, ortermination by electronic means even if the manner of electronic delivery has not beenapproved by the commissioner by rule if both of the following requirements are met: (1) The notice of cancellation, nonrenewal, or termination is properly delivered by mail as provided by law. (2) The requirements of subsection 4 are satisfied.3. Delivery of a notice or document in accordance with this section shall be considered equivalent to any delivery method required under applicable law, including delivery by firstclass mail; first class mail, postage prepaid; certified mail; certificate of mail; or certificate ofmailing. 4. A notice or document may be delivered by electronic means by an insurer to a party under this section if all of the following occur: a. The party has affirmatively consented to such method of delivery and has not withdrawn the consent. b. The party, before giving consent, is provided with a clear and conspicuous statement informing the party of the following: (1) The right of the party to have the notice or document provided or made available in paper form. g consent, is provided with a clear and conspicuous statement informing the party of the following: (1) The right of the party to have the notice or document provided or made available in paper form. (2) The right of the party to withdraw consent to have a notice or document delivered by electronic means and any conditions or consequences imposed in the event consent iswithdrawn. (3) Whether the party’s consent applies as follows:(a) Only to the particular transaction as to which the notice or document must be provided.(b) To notices of cancellation, nonrenewal, or termination.(c) To other identified categories of notices or documents that may be delivered by electronic means during the course of the parties’ relationship. (4) The means, after consent is given, by which a party may obtain a paper copy of a notice or document delivered by electronic means. (5) The procedure a party must follow to withdraw consent to have a notice or document Sat Dec 23 00:38:48 2023 Iowa Code 2024, Section 505B.1 (32, 0) §505B.1, INSURANCE NOTICES & DOCUMENTS — ELECTRONIC DELIVERY & POSTING 2 delivered by electronic means and to update information needed to contact the partyelectronically. c. , Section 505B.1 (32, 0) §505B.1, INSURANCE NOTICES & DOCUMENTS — ELECTRONIC DELIVERY & POSTING 2 delivered by electronic means and to update information needed to contact the partyelectronically. c. Both of the following occur:(1) Before giving consent, the party is provided with a statement of the hardware and software requirements for access to and retention of a notice or document delivered byelectronic means. (2) The party consents electronically, or confirms consent electronically, in a manner that reasonably demonstrates that the party can access information in the electronic form thatwill be used for notices or documents delivered by electronic means as to which the party hasgiven consent. d. After consent of the party is given, the insurer, in the event a change in the hardware or software requirements needed to access or retain a notice or document delivered by electronicmeans creates a material risk that the party will not be able to access or retain a subsequentnotice or document to which the consent applies, does the following: (1) Provides the party with a statement of the following:(a) The revised hardware and software requirements for access to and retention of a document to which the consent applies, does the following: (1) Provides the party with a statement of the following:(a) The revised hardware and software requirements for access to and retention of a notice or document delivered by electronic means. (b) The right of the party to withdraw consent without the imposition of any condition or consequence that was not disclosed under paragraph 'b', subparagraph (2). (2) Complies with paragraph 'b'.5. a. For purposes of this subsection, 'consumer' and 'portable electronics insurance' mean the same as defined in section 522E.1. b. Notwithstanding subsection 4, affirmative consent from a party to have notices and documents delivered by electronic means for portable electronics insurance sold pursuant tochapter 522E is obtained if a consumer provides an electronic mail address and the consumeris provided at the point of sale, or prior to the point of sale, a conspicuously located disclosureadvising the consumer that the consumer is giving affirmative consent. The disclosure mustalso advise the consumer of the consumer’s right to receive a paper copy of notices anddocuments and of the process by which the consumer can opt out of delivery by mative consent. The disclosure mustalso advise the consumer of the consumer’s right to receive a paper copy of notices anddocuments and of the process by which the consumer can opt out of delivery by electronicmeans. 6. This section does not affect requirements related to content or timing of any notice or document required under applicable law. 7. If a provision of this title or applicable law requiring a notice or document to be provided to a party expressly requires verification or acknowledgment of receipt of thenotice or document, the notice or document may be delivered by electronic means only ifthe method used provides for verification or acknowledgment of receipt. 8. The legal effectiveness, validity, or enforceability of any contract or policy of insurance executed by a party shall not be denied solely because of the failure to obtain electronicconsent or confirmation of consent of the party in accordance with subsection 4, paragraph'c', subparagraph (2). 9. a. A withdrawal of consent by a party does not affect the legal effectiveness, validity, or enforceability of a notice or document delivered by electronic means to the party beforethe withdrawal of consent is drawal of consent by a party does not affect the legal effectiveness, validity, or enforceability of a notice or document delivered by electronic means to the party beforethe withdrawal of consent is effective. b. A withdrawal of consent by a party is effective within a reasonable period of time after receipt of the withdrawal by the insurer. c. Failure by an insurer to comply with subsection 4, paragraph 'd', may be treated, at the election of the party, as a withdrawal of consent for purposes of this section. 10. This section does not apply to a notice or document delivered by an insurer in an electronic form before July 1, 2014, to a party who, before that date, has consented to receivea notice or document in an electronic form otherwise allowed by law. 11. If the consent of a party to receive certain notices or documents in an electronic form is on file with an insurer before July 1, 2014, and pursuant to this section an insurer intendsto deliver additional notices or documents to such party in an electronic form, then prior todelivering such additional notices or documents electronically, the insurer shall do all of thefollowing: a. deliver additional notices or documents to such party in an electronic form, then prior todelivering such additional notices or documents electronically, the insurer shall do all of thefollowing: a. Provide the party with a statement that describes all of the following: Sat Dec 23 00:38:48 2023 Iowa Code 2024, Section 505B.1 (32, 0) (1) The notices or documents that will be delivered by electronic means under this section that were not previously delivered electronically. (2) The party’s right to withdraw consent to have notices or documents delivered by electronic means without the imposition of any condition or consequence that was notdisclosed at the time of initial consent. b. Comply with all of the requirements of subsection 4, paragraph 'b'.12. a. For purposes of this subsection:(1) 'Covered employee' or 'employee' means an individual participating in a group health plan who is entitled to notices and documents and who is an employee of the sponsor orpolicyholder of the group health plan. (2) 'Covered person' or 'person' means an individual participating in a group health plan who is entitled to notices and documents. an employee of the sponsor orpolicyholder of the group health plan. (2) 'Covered person' or 'person' means an individual participating in a group health plan who is entitled to notices and documents. (3) 'Smart device' means an electronic device that combines a cell phone with a hand-held computer and that offers internet access, and text or electronic mail capabilities. b. Notwithstanding any provision of this section to the contrary, a sponsor or policyholder of a group health plan may consent to notices and documents delivered by electronic means,unless there is a federal requirement for a specific mode of delivery, on behalf of the sponsoror policyholder’s covered employees and covered persons. For such consent to be effective,the sponsor or policyholder shall do all of the following: (1) (a) Assign each covered employee for whom consent is being given an electronic mail address for employment-related purposes at which the employee may receive oraccess notifications regarding posted notices and documents delivered by electronic means,or require each employee for whom consent is being given to provide the sponsor orpolicyholder with an electronic mail address or a smart device ed notices and documents delivered by electronic means,or require each employee for whom consent is being given to provide the sponsor orpolicyholder with an electronic mail address or a smart device number at which the employeemay receive or access notifications regarding posted notices and documents delivered byelectronic means. (b) Require each covered person, or a covered employee on behalf of a covered person, to provide the sponsor or policyholder with an electronic mail address or a smart device numberat which the person may receive or access notifications regarding notices and documentsdelivered by electronic means. (2) Prior to delivery by electronic means of notices and documents to covered employees and covered persons, the sponsor or policyholder shall provide a notification in paper form toeach employee and each person for whom consent is being given that does all of the following: (a) Notifies the employee or person that notices and documents for the group health plan will be posted to an internet site to which the employee or person will have reasonable access. (b) Confirms the electronic mail address or smart device number to which notifications regarding notices ill be posted to an internet site to which the employee or person will have reasonable access. (b) Confirms the electronic mail address or smart device number to which notifications regarding notices and documents will be delivered by electronic means to the employee orperson. (c) Provides instructions for accessing notices or documents on the internet site described in subparagraph (2), subparagraph division (a). (d) Provides the time period during which a specific type of notice or document delivered by electronic means will remain accessible. (e) Advises the employee or person that a paper form of a notice or document may be requested and will be provided free of charge, and the process to request a paper form. (f) Advises the employee or person of the right to opt out of delivery by electronic means and the process to exercise that right. (3) Provides notice to each impacted covered employee and each impacted covered person each time a notice or document is posted on the internet site described in subparagraph (2),subparagraph division (a). The notice may be delivered by electronic means to the coveredemployee’s or covered person’s electronic mail address or smart device rnet site described in subparagraph (2),subparagraph division (a). The notice may be delivered by electronic means to the coveredemployee’s or covered person’s electronic mail address or smart device number and shallinclude all of the following: (a) A prominent statement that important information regarding the group health plan has been posted on the internet site. (b) The name of, or a description of, the notice or document.(c) The internet site address or the hyperlink at which the notice or document may be accessed. Sat Dec 23 00:38:48 2023 Iowa Code 2024, Section 505B.1 (32, 0) §505B.1, INSURANCE NOTICES & DOCUMENTS — ELECTRONIC DELIVERY & POSTING 4 (d) A statement of the recipient’s right to request the notice or document in paper form, free of charge, and the process to exercise that right. (e) A statement of the recipient’s right to opt out of delivery by electronic means and to receive documents in paper form free of charge. (f) The time period during which the notice or document will remain accessible on the internet site. (g) A telephone number for the insurer or the group health plan administrator.13. free of charge. (f) The time period during which the notice or document will remain accessible on the internet site. (g) A telephone number for the insurer or the group health plan administrator.13. An insurer shall deliver a notice or document by any other delivery method permitted by law other than electronic means if either of the following occurs: a. The insurer attempts to deliver the notice or document by electronic means and has a reasonable basis for believing that the notice or document has not been received by the party. b. The insurer becomes aware that the electronic mail address provided by the party is no longer valid. 14. It shall be the exclusive responsibility of an insurer to satisfy the requirements of this section and to deliver any notice or document sent to a party pursuant to this section. 15. This section shall not be construed to modify, limit, or supersede the provisions of the federal Electronic Signatures in Global and National Commerce Act, Pub. L. No. 106-229, 114Stat. 464 (2000), codified at 15 U.S.C. §7001 et seq., as amended. 2014 Acts, ch 1007, §5; 2015 Acts, ch 108, §1 – 6; 2019 Acts, ch 16, §1, 2; 2020 Acts, ch 1063, §269; 2022 Acts, ch 1053, 06-229, 114Stat. 464 (2000), codified at 15 U.S.C. §7001 et seq., as amended. 2014 Acts, ch 1007, §5; 2015 Acts, ch 108, §1 – 6; 2019 Acts, ch 16, §1, 2; 2020 Acts, ch 1063, §269; 2022 Acts, ch 1053, §1 Referred to in §522E.1, 522E.9, 522E.13 Sat Dec 23 00:38:48 2023 Iowa Code 2024, Section 505B.1 (32, 0)
Iowa Legal Code