514J.112 Minimum qualifications for independent review organizations. 1. To be approved to conduct external reviews pursuant to this chapter, an independent review organization shall have and maintain written policies and procedures that governall aspects of both the standard external review process and the expedited external reviewprocess and that include, at a minimum, all of the following: a. A quality assurance mechanism that does all of the following:(1) Ensures that external reviews are conducted within the specified time frames and that required notices are provided in a timely manner. (2) Ensures the selection of qualified and impartial clinical reviewers to conduct external reviews on behalf of the independent review organization and suitable matching of reviewersto specific cases and that the independent review organization employs or contracts with anadequate number of clinical reviewers to meet this objective. (3) Ensures the confidentiality of medical and treatment records and clinical review criteria. (4) Establishes and maintains written procedures to ensure that the independent review organization is unbiased in addition to any other procedures required under this s and clinical review criteria. (4) Establishes and maintains written procedures to ensure that the independent review organization is unbiased in addition to any other procedures required under this section. (5) Ensures that any person employed by or under contract with the independent review organization adheres to the requirements of this chapter. b. A toll-free telephone service to receive information related to external reviews twenty-four hours a day, seven days a week, that is capable of accepting, recording, orproviding appropriate instruction to incoming telephone callers outside normal businesshours. c. An agreement and a system to maintain required records and provide access to those records by the commissioner. 2. Each clinical reviewer assigned by an independent review organization to conduct external reviews shall be a physician or other appropriate health care professional whomeets all of the following minimum qualifications: a. Is an expert in the treatment of the covered person’s medical condition that is the subject of the external review. b. Is knowledgeable about the recommended or requested health care service or treatment through recent or current actual covered person’s medical condition that is the subject of the external review. b. Is knowledgeable about the recommended or requested health care service or treatment through recent or current actual clinical experience treating patients with the same or similarmedical condition as the covered person. c. Holds a nonrestricted license in a state of the United States and, for physicians, a current certification by a recognized American medical specialty board in the area or areasappropriate to the subject of the external review. d. Has no history of disciplinary actions or sanctions, including loss of staff privileges or participation restrictions, that have been taken or are pending by any hospital, governmentalagency or unit, or regulatory body that raise a substantial question as to the clinical reviewer’sphysical, mental, or professional competence or moral character. 3. An independent review organization shall not own or control, be a subsidiary of, or in any way be owned or controlled by, or exercise control with, a health benefit plan, a national,state, or local trade association of health benefit plans, or a national, state, or local tradeassociation of health care or controlled by, or exercise control with, a health benefit plan, a national,state, or local trade association of health benefit plans, or a national, state, or local tradeassociation of health care providers. 4. Neither the independent review organization selected to conduct an external review nor any clinical reviewer assigned by the independent organization to conduct an externalreview shall have a material professional, familial, or financial conflict of interest with any ofthe following: a. The health carrier that is the subject of the external review.b. The covered person whose health care service or treatment is the subject of the external review or the covered person’s authorized representative. c. Any officer, director, or management employee of the health carrier that is the subject of the external review. d. The health care professional or the health care professional’s medical group or independent practice association recommending the health care service or treatment thatis the subject of the external review. Sat Dec 23 00:46:18 2023 Iowa Code 2024, Section 514J.112 (15, 0) §514J.112, EXTERNAL REVIEW OF HEALTH CARE COVERAGE DECISIONS 2 e. are service or treatment thatis the subject of the external review. Sat Dec 23 00:46:18 2023 Iowa Code 2024, Section 514J.112 (15, 0) §514J.112, EXTERNAL REVIEW OF HEALTH CARE COVERAGE DECISIONS 2 e. The facility at which the recommended health care service or treatment would be provided. f. The developer or manufacturer of the principal drug, device, procedure, or other therapy being recommended for the covered person whose health care service treatment is the subjectof the external review. 5. In determining whether an independent review organization or a clinical reviewer of the independent review organization has a material professional, familial, or financialconflict of interest as provided in subsection 4, the commissioner shall take into considerationsituations where the independent review organization to be assigned to conduct an externalreview of a specified case or a clinical reviewer to be assigned by the independent revieworganization to conduct an external review of a specified case may have an apparentprofessional, familial, or financial relationship or connection with a person described insubsection 4, but the characteristics of that relationship or connection are ecified case may have an apparentprofessional, familial, or financial relationship or connection with a person described insubsection 4, but the characteristics of that relationship or connection are such that they donot constitute a material professional, familial, or financial conflict of interest that wouldprohibit selection of the independent review organization or the clinical reviewer to conductthe external review. 6. a. An independent review organization that is accredited by a nationally recognized private accrediting entity that has independent review accreditation standards that thecommissioner has determined are equivalent to or exceed the minimum qualifications ofthis section shall be presumed to be in compliance with the requirements of this section. b. The commissioner shall initially and periodically review the standards of each nationally recognized private accrediting entity that provides accreditation to independentreview organizations to determine whether the accrediting entity’s standards are, andcontinue to be, equivalent to or exceed the minimum qualifications established underthis section. on to independentreview organizations to determine whether the accrediting entity’s standards are, andcontinue to be, equivalent to or exceed the minimum qualifications established underthis section. The commissioner may accept a review of those standards conducted by thenational association of insurance commissioners for the purpose of making a determinationunder this subsection. c. Upon request, a nationally recognized private accrediting entity shall make its current independent review organization accreditation standards available to the commissioner orto the national association of insurance commissioners in order for the commissioner todetermine if the accrediting entity’s standards are equivalent to or exceed the minimumqualifications established under this section. The commissioner may exclude considerationof accreditation of independent review organizations by any private accrediting entity whosestandards have not been reviewed by the national association of insurance commissioners. 2011 Acts, ch 101, §12Referred to in §514J.111 Sat Dec 23 00:46:18 2023 Iowa Code 2024, Section 514J.112 (15, 0)
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