Section 10-307 - Single Point of Entry Program

(a) (1) The Interagency Committee shall establish and coordinate a program to provide single points of entry within each planning and service area. (2) The Department shall supervise the program for the Interagency Committee. (b) Each area agency shall operate a single point of entry program to assess the needs of seniors and their caregivers and provide appropriate services. (c) The following services shall be provided through a single point of entry: (1) providing current information on available programs, services, or benefits; (2) determining the service needs of each senior who requests service; (3) processing requests for service from seniors; (4) through widely publicized local outreach facilities and communications systems, providing access to available public and private programs and services for seniors, including: (i) transportation services; (ii) health and nutrition services; (iii) financial assistance; (iv) social services; (v) educational services; (vi) services available through volunteer organizations or private agencies; (vii) appropriate housing arrangements; (viii) health insurance counseling; (ix) employment and volunteer opportunities; (x) respite care

vailable through volunteer organizations or private agencies; (vii) appropriate housing arrangements; (viii) health insurance counseling; (ix) employment and volunteer opportunities; (x) respite care services; and (xi) other programs, information, counseling, or benefits for seniors; (5) monitoring the outcome of requests for service or information; and (6) arranging with other agencies for individual assessment to determine the service needs of a frail or health-impaired senior. (d) To the extent possible, each single point of entry shall be: (1) located in a senior citizen center; and (2) available for access at least 5 days a week. (e) Local interagency committees on services to seniors shall make agreements among themselves and with other agencies to provide staff on a regular basis at the single points of entry to: (1) provide information and services to seniors; and (2) administer agency programs.