The purposes of the Program include: (1) providing information and helping consumers with the procedures for filing a complaint with the Commissioner against any person regulated by this article; (2) on request, giving information about an insurer to the extent that the information lawfully is disclosable; and (3) developing an information and assistance system to provide information about and to help consumers with: (i) personal insurance coverages, including health insurance and life insurance coverages; (ii) underwriting practices; (iii) general rating concepts; (iv) claim procedures of insurers; and (v) any other relevant services.
Maryland Legal Code