(a) (1) The Department may: (i) establish service centers that the Department considers necessary or advisable to facilitate and expedite the servicing of claims of veterans and dependents; and (ii) close any service center that the Department no longer considers necessary. (2) The Department shall try to locate each service center centrally in the area to be served so that the greatest number of veterans: (i) have access with the least possible delay, travel, and inconvenience; and (ii) receive, as far as possible, personal attention. (b) There shall be a Director of Veterans Service Centers responsible for the supervision of veterans service centers, whose duties shall include maintaining contact with the appropriate governmental unit regarding the status of each claim of a veteran or eligible dependent of a veteran.
Maryland Legal Code