A. As used in this section, 'seller' means a provider or other person that sells telecommunications services. B. The provider shall approve all sales scripts and written materials used by its sellers, including contract sellers. C. A seller that attempts to persuade a customer to purchase telecommunications services or change his provider shall make adequate inquiry to reasonably ensure that he is talking to the customer. The seller shall also, at a minimum, clearly and unambiguously: (1) identify himself and the company for which he works; (2) identify the provider that he is asking the customer to use or the telecommunications service he is asking the customer to purchase; and (3) explain the material terms and price of the purchase or change in provider. D. A seller shall not use false or misleading information or tactics that would be considered by a prudent person to be pressure tactics to convince the customer to purchase a telecommunications service or change a provider. E. The commission shall prescribe by rule the requirements for clearly and unambiguously selling and verifying the sale of telecommunications services or providers. History: Laws 1999, ch. 138, § 8. E. The commission shall prescribe by rule the requirements for clearly and unambiguously selling and verifying the sale of telecommunications services or providers. History: Laws 1999, ch. 138, § 8. ANNOTATIONSEffective dates. — Laws 1999, ch. 138, § 12 made the Cramming and Slamming Act effective July 1, 1999.
New Mexico Legal Code