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396 O — New York Law | CourtGPT
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New York Legal Code

396 O

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Whenever a person purchases goods or services from a seller, where a representation or guarantee is made that a full or partial credit or refund of the purchase price will be made if the purchaser is not fully satisfied with the goods or services purchased, unless otherwise specifically specified to the contrary, the purchaser alone shall determine whether such guarantee or representation shall be fulfilled by refund or by credit.