\n(a) During the agency's initial evaluation visit or before furnishing services, a home care agency shall provide each client with the following:\n(1) A copy of the declaration of home care clients' rights.\n(2) A copy of the agency's policies regarding client responsibilities as it relates to safety and care plan compliance.\n(3) The address and telephone number for information, questions, or complaints about services provided by the agency.\n(4) The address and telephone number of the section of the Department of Health and Human Services responsible for the enforcement of the provisions of this Part.\n(b) Receipts for the declaration of home care clients' rights and contact information required in this section shall be signed by the client and shall be retained in the agency's files. (2005-276, s. 10.40A(n).)
North Carolina Legal Code