Every health maintenance organization (HMO) shall: 1. Provide to its subscribers electronically or in paper copy a list of providers upon enrollment and make such list available electronically or in paper copy upon reenrollment; provided, a subscriber has submitted written assurances that the subscriber can view and print such electronic copy;2. Provide to its subscribers notice of any material change in the operation of the organization that will affect them directly, no later than thirty (30) days after such change;3. Immediately notify an enrollee in writing of the termination of the enrollee’s primary care provider and shall provide assistance to the enrollee in transferring to another participating primary care provider; and4. Provide to subscribers, electronically or in paper copy, information on:a.how to obtain services,b.where to obtain additional information on access to services, andc.how to contact the HMO at no cost to the enrollee.Added by Laws 2003, c. 197, § 10, eff. Nov. 1, 2003.
Oklahoma Legal Code