1452

(a) Every controversy that arises from a collective bargaining agreement negotiated between the parties, shall be settled through the mechanism established in the collective bargaining for the adjustment of complaints and grievances.\n(b) Every agreement between the exclusive representative and the agency shall include procedures for the resolution of complaints and grievances, including arbitration, that may arise during the effectiveness of an agreement, including controversies on the application and interpretation of its clauses.\n(c) The parties shall have the obligation to avail themselves of the arbitration service provided by the Labor Relations Commission in the Public Sector.\nHistory —Feb. 25, 1998, No. 45, § 8.