Every institution that provides transitional services shall have a services manual, which shall contain, as a minimum, the following:(a) The admission criteria to be met by adults who request the services.(b) The age, sex, disorder, diagnosis and level of functionality.(c) An individualized treatment, recovery and rehabilitation plan prepared by an inter- or multidisciplinary team.(d) The staffing pattern that the institution shall have, as well as the qualifications thereof.(e) The program’s philosophy and a description of the institution’s environment.(f) The corresponding therapeutic method or activity program.(g) The evaluation protocol for suicide risks with its corresponding contingency provisions.(h) The procedure for filing and processing claims and complaints describing in simple words the steps adults and their families shall take if they need to use these mechanisms. History —Oct. 2, 2000, No. 408, § 5.03, eff. 90 days after Oct. 2, 2000.
Puerto Rico Legal Code