The following actions constitute the resolution of a claim:(1) The full payment of the claim.(2) The written and duly justified denial of the claim.(3) The closing of the claim due to inactivity of the claimant when the latter does not cooperate nor furnishes the information necessary for the insurer to adjust the claim. Provided, That the insurer shall notify immediately the claimant on the closing thereof, except that under such circumstances such closing shall be without prejudice to allow for the filing of such claim anew. History —Ins. Code, added as § 27.163 on Aug. 9, 2008, No. 230, § 16, eff. 90 days after Aug. 9, 2008.
Puerto Rico Legal Code