For the purpose of this chapter:\n(a) Any entity subject to its provisions shall not favor nor instruct its clients or insured people to exclusively contact a medical emergency system other than 9-1-1 during an emergency. It is provided that any entity subject to the provisions of this chapter may use a transportation system other than 9-1-1, but cannot prohibit its insured or clients to contact the 9-1-1 system for non-emergency medical cases.\n(b) No entity subject to the provisions of this chapter shall require its insured or clients to obtain a preauthorization to contact the 9-1-1 system in case of a medical emergency.\n(c) No entity subject to the provisions of this chapter may use false or deceitful language in the written material distributed to its insured or clients; or language prohibiting them or making them desist from contacting the 9-1-1 system in case of a medical emergency.\nHistory —Sept. 6, 2000, No. 383, § 3.
Puerto Rico Legal Code