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Every passenger shall have the right to receive an excellent, efficient and safe service, and therefore shall have the following rights:\n(a) That the most direct route between two points be used.\n(b) To be attended by a courteous driver who speaks English and in Spanish adequately.\n(c) To have a driver who knows and complies with the traffic laws.\n(d) To have air conditioning in the cab during the trip, except when the passenger specifically states otherwise.\n(e) To have a silent trip, without music.\n(f) To have a smoke-free environment.\n(g) To have a clean passenger area.\n(h) To have a clean trunk.\n(i) To have a driver who uses the vehicle’s horn only when needed.\n(j) That the taximeter be used when the rate is metered under the provisions of this chapter.\n(k) To refuse to give a tip.\n(l) To abandon the vehicle as soon as he/she requests it, and the operator reaches a safe place to stop the vehicle.\n(m) That the radio installed in authorized vehicles is turned off, unless the passenger expressly requests otherwise. This provision shall not be understood as a prohibition to use radiotelephones to communicate with the enterprise’s main offices.\n(n) To have a safety

ess the passenger expressly requests otherwise. This provision shall not be understood as a prohibition to use radiotelephones to communicate with the enterprise’s main offices.\n(n) To have a safety seat available for any child traveling along, pursuant to the provisions of §§ 5001 et seq. of Title 9.\nHistory —Dec. 19, 2002, No. 282, § 58, eff. 180 days after Dec. 19, 2002.