(a) The Independent Consumer Protection Office, hereinafter the 'Office' or 'ICPO', is hereby created to educate, advice, assist, and represent electric power service customers in the Commonwealth of Puerto Rico.(b) The Office shall have the administrative support of PREA, but shall operate as an entity independent from the Commission, the Commonwealth Energy Public Policy Office, PREPA, and any other electric power company certified in the Commonwealth of Puerto Rico.(c) The Office shall be composed of a Director as well as of the personnel and external consultants necessary to fully carry out the duties and functions of the Office as provided in this chapter.(d) The Office shall have a website containing information about the electric power industry, which shall be shown in a manner that the average consumer is able to understand it. The Office shall share and post data and information to keep interested persons informed about their rights as electric power service customers, and Puerto Rico’s electric power system. History —May 27, 2014, No. 57, § 6.41; renumbered as § 6.40 on Feb. 16, 2016, No. 4, § 27.
Puerto Rico Legal Code