§ 510

Notice to subscribers regarding quality of service (a) Annually, every company shall cause to be mailed to each of its subscribers a notice that: (1) states that the Commission and the Department of Public Service desire to hear the views of subscribers regarding the quality of services provided by the cable television system and as to the reasonableness of the terms upon which such services are provided; and (2) informs subscribers as to how to communicate their views to the Commission, to the Department, and to the company. (b) The notice required by this section shall be in nontechnical language, comprehensible to the lay public, and in a form approved by the Commission. (c) On or before January 30 of each year, the company shall certify to the Commission, under oath, that it has distributed the notice during the previous calendar year as required by this section. (Added 1987, No. 271 (Adj. Sess.), § 10, eff. June 21, 1988.)