RCW 19.162.030Program message preamble.(1) An information provider that does business in Washington must include a preamble in all program messages for:(a) Programs costing more than five dollars per minute; or(b) Programs having a total potential cost of greater than ten dollars.(2) The preamble must:(a) Accurately describe the service that will be provided by the program;(b) Advise the caller of the price of the call, including:(i) Any per minute charge;(ii) Any flat rate charge; and(iii) Any minimum charge;(c) State that billing will begin shortly after the end of the introductory message; and(d) Be clearly articulated, at a volume equal to that of the program message, in plain English or the language used to promote the information delivery service, and spoken in a normal cadence.(3) Mechanisms that provide for the option of bypassing the preamble are only permitted when:(a) The caller has made use of the information provider's service in the past, at which time the preamble required by this section was part of the program message; and(b) The cost of the call has not changed during the thirty-day period before the call.(4) When an information provider's program message e required by this section was part of the program message; and(b) The cost of the call has not changed during the thirty-day period before the call.(4) When an information provider's program message consists of a polling application that permits the caller to register an opinion or vote on a matter by completing a call, this section does not apply.[ 1991 c 191 s 3.]
Washington Legal Code